Sanyipace Plumbing Camera FAQ

FAQs

Our most commonly asked drain camera questions.
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You can check the status of your order by entering the tracking number or order number and email address on the track order page.

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Sanyipace® drain camera systems are typically 20-30% cheaper than other well-known tool companies. Sanyipace is a brand researched by plumbers, so create high-quality products while saving more to improve consumer perception of plumbing repairs now and for generations to come.

Yes, all cameras and parts come with a full one-year warranty. If you have any questions, please feel free to contact our customer service. service@sanyipace.com

You can buy SANYIPACE sewer cameras through the official website www.sanyipace.com or amazon.com.

There will be some differences in the features of each model, and you can compare them on the How to chosse page.

Product

The cameras of each model are used together and cannot be used interchangeably. If your camera is broken and you don't know which model it is, please contact the customer service email to purchase the correct camera.

In any case, SANYIPACE recommends that you don't try to clean the drain with a camera, as the pipe camera is only a detection tool and not a repair tool. Cameras are expensive and sensitive technology. Using it to clear drains is risky and may damage the camera, which is not covered by your 1-year warranty.

Some SANYIPACE camera systems have built-in sonde transmitter that operates at 512htz and is easily locatable with any industry standard receiver (locator). Find out which models have probe transmitters on the how to choose page or contact customer service.

Black and white cameras are obsolete. All SANYIPACE cameras are in color. There are 7-inch, 9-inch and 10-inch screens to choose from.

SANYIPACE is equipped with 6 and 12 LED cameras, both with adjustable brightness.

yes, it can take clear pictures and video,to save pictures and videos on included sd card, then transfer contents of sd card to other device.

Yes, the camera head and the cable part is waterproof. With the IP68 waterproof, reliable cable,the pipe inspection camera can work in any underground narrow environment.

When the screen shows "NO SINGNAL", it is usually because the camera is not screwed. If the problem persists after twisting repeatedly, please contact customer service. service@sanyipace.com